How Partnering with an Authorized Service Center Can Help Plant Managers Reduce Maintenance Costs

A big hurdle for industrial plant managers is finding ways to minimize maintenance costs without hampering productivity and efficiency. These costs can range between 20% to 30% annually, and, depending on the scale of production, unplanned downtime due to maintenance intervals can cost companies thousands upon thousands of dollars per hour. 

One key in helping to keep annual maintenance costs low is partnering with an authorized service center (ASC) for industrial equipment repair and troubleshooting, especially when it comes to ensuring the long-term reliability, precision, and durability of pumps and compressors. 

While working with a service center that a manufacturer does not back can help plant managers save money upfront, there can be significant ramifications over time, particularly in terms of equipment failure from using remanufactured parts. 

With this in mind, let’s look at a couple of ways that partnering with an authorized service center can help plant managers experience a greater ROI on their maintenance costs, and how choosing the right ASC can help you increase the service life of your equipment. 

How can an ASC help plant managers save money on pump maintenance and repairs? 

An authorized service center is recognized and certified by the original equipment manufacturer (OEM) as a repair and maintenance provider specifically for that manufacturer’s pumps, compressors, or packaged solutions. Equipment distributors are commonly assigned this designation as a result of longstanding business relationships, and recognition as an ASC often requires shop technicians to undergo extensive training and education on the best practices to service a brand’s equipment.

Partnering with a pump service provider that has an established relationship and line of communication with an OEM can help plant managers optimize their maintenance costs in several key ways, most importantly through: 

• Access to original parts from the OEM to ensure peak equipment performance and reliability. Service centers that are not recognized by an OEM may resort to using remanufactured parts because they’re often cheaper and easier to acquire. However, these parts can hinder equipment performance or produce more frequent maintenance intervals due to the lack of compatibility. ASCs have a direct line of access to OEM parts to ensure your equipment is using the right parts for the right application, which can increase the lifespan of your equipment.
• A more personalized, streamlined customer experience. ASCs have an established working relationship with OEMs. Not only can this help increase the delivery of parts and access to resources like schematics and design specs, it can also increase the quality of customer service for a more streamlined maintenance process.
• Service technicians with specialized training in troubleshooting specific brands. ASC technicians have an in-depth working knowledge of how pumps and compressors work, their ideal operating conditions, and the best deployment applications to maximize efficiency and productivity. This ensures equipment is used in the right conditions for the right purpose, thus reducing the likelihood of equipment failure.
• 24/7 service and troubleshooting in the field of use. While many service centers may offer around-the-clock service, ASCs often provide 24/7 service and troubleshooting in the field of operation to help maximize uptime and productivity. ASCs will also perform on-site equipment audits, health checks, and service calls, regardless of the location.  

What makes IPEC unique as the newest Fybroc and Dean authorized service center?

With more than 50 years of experience as a trusted distributor of Fybroc and Dean industrial pumps, IPEC is the Midwest region’s only ASC for all Fybroc and Dean products. What’s more, IPEC now offers and services an expanded line of Fybroc and Dean pumps to help plant managers leverage efficiency and productivity in a wider range of industrial applications. 

As the newest Fybroc and Dean ASC, IPEC offers customers:

• Access to a wide inventory of ready-to-ship Fybroc and Dean parts, direct from the OEM
• QR codes on all new pump solutions for asset tracking and performance management
• One-year warranty on all Fybroc and Dean parts and labor
• 24/7 maintenance services, either in our newly expanded shop or in the field of use