Customer Service Manager Spencer McClure (left) and Business Development Associate David Spitz (right) haven't been part of the IPEC family long, but their contributions have already been significant in helping our customer unlock increased efficiency through process automation. Whether it's leading the charge on sales campaigns, helping to fulfill customer orders and coordinate shipping logistics, or, as Spencer jokingly puts it, "just keeping the office from burning," Spencer and David play a key role in helping us satisfy our commitment to providing the best quality industrial pumps and compressors on the market.
I help create sales and purchase orders, as well as helping Scoop with shipping. My most important job is interacting with customers and making sure the office doesn’t burn down.
I’ve barely worked here for more than a month and I already feel like part of the family.
This really all really depends on what I’m allowed to add to each one of these orders. If I had to choose one of these without being able to add anything, I would pick nachos, mainly because nacho cheese is my kryptonite. But if there’s something that I like more than nacho cheese it’s ranch, especially spicy ranch, and being able to dip the poppers in there makes that a game changer.
As a huge Cleveland sports fan, my favorite weekend activity would be tailgating with friends and family right before a Browns victory.
I lead sales campaigns by making in-person sales calls to existing and future customers. When I am not on sales calls, I assist customers by providing information about our products.
The experience, knowledge, and service of IPEC make it a worthwhile company to partner with. Despite few employees working here, the company combines over 150 years of experience in the pump business. With experience comes an extensive amount of deep-rooted knowledge of our products as well. Records of pumps dating from over 60 years and up until today can be found at our company. Consequently, we can provide solutions and problem-solve all our customers’ issues across a variety of industries.
This is a very tough question. Typically, I would start surveying the bar to find nachos someone else ordered. If they appear to be crunchy, smothered with a bunch of toppings, and hot, I will order them. If they were typical concession stand nachos with bottled salsa and cheese on the side, I would opt into ordering jalapeno poppers with a side of ranch. If there is no ranch available though, I would get the nachos regardless of appearance.
Watching the Cleveland Browns on Sunday.
Thanks to Spencer and David for their time, and look for more Meet the IPEC Team features coming soon!